As a Professional Helper, I understand the importance of providing a seamless customer experience for your unique business goals. I’m passionate about helping start-ups succeed and am committed to making your customer experience exceptional. Take a look at the services I can provide below, and reach out to revolutionize your start-up's customer experience strategy and foster long-term success.

When you’re not ready for a full-time senior CX role but need help with operationalizing the function.

You want to implement AI for your support org, but are you ready? I can help you assess and prepare.

Voice of the Customer

Systematic feedback loops help you build the best products for your customers. A strong VoC can help.

Knowledge Center Audit

Your knowledge center is the first stop your customers will make for information. I can help set a strong foundation to build on.

Other Consulting

Are you building a new help desk product for support teams? An AI tool to help us do our work? I’d love to help.

CX Copywriting

I regularly write blog posts and newsletter articles about the state of CX, our tools, and our customers. I’m available to write or ghostwrite.