Sponsored by
Hi everyone! Welcome to The CX Job Drop, a biweekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday & Thursday afternoon (ET).
Was this newsletter forwarded to you?
In Today’s Newsletter:
📢 Today’s Sponsor: Indy AI & I Hate It Here
🆕 Today’s New Roles: 79 CX, 20 CS, 102 Trust & Safety, 41 Community
This Job Drop is up and running because of the CX community!
You can help keep the newsletter sustainable by:
Clicking this week’s partner ads to contribute at no cost to you!
Become a patron! Make a one-time or recurring contribution.
Sharing the newsletter with your job seeking and recruiting friends!
📢 Sponsored By Indy AI
Just clicking the ad below contributes to the newsletter at no cost to you!
Your network is hiring. You just don’t know it yet.
Indy AI by Contra helps you find opportunities through your existing network. It connects to LinkedIn and X, then quietly surfaces warm opportunities. No cold outreach. No job boards. No feed fatigue. Just opportunities that find you.
📨 Today’s Fresh Roles
Join the ElevateCX Community for live job updates throughout the week!
The following roles have been sourced from various job boards across the internet. Roles shared today are either 🆕 posted in the last 7 days, or 🔄 reposted in the last 7 days.
I’m only sharing roles that are remote or hybrid, with shared salary in the newsletter, you can see all other roles on the job board.
💌 Customer Experience (79 live)
Manager, Customer Benefit Support @ Justworks
$122,00 - $134,200
Manager, Customer Support @ Justworks
$109,000 - $119,000
Manager, Contact Center Operations @ Jerry
$100,000 - $140,000
Manager, Technical Support @ Airtable
$107,000 - $168,900
🤝 Customer Success (20 live)
Team Lead, Customer Success @ Squarespace
$126,500 - $203,550
CSM @ Bye Bye Panic
$60,000
CSM @ Chargent
$80,000 - $100,000
🛟 Trust & Safety (102)
Senior Manager, Data Science @ Airbnb
$224,000 - $280,000
Senior Trust & Safety Analyst @ Bumble Inc
$185,000 - $197,500
Trust & Safety Agent @ Whatnot
$24.02 - $28.85 / hr
Trust & Safety Investigator @ Vultr
$75,000 - $85,000
🫂 Community Management (41 live)
Developer Relations Manager @ Perplexity
$160,000 - $210,000
Events & Community Manager @ Chattermill
£45,000 - £50,000
Builder Relations Lead @ Airtable
$177,000 - $277,600
Growth & Community Lead @ Wolf Games
$38 - $48 / hr
Member Insights & Collaboration Strategist @ Blis Collective
$90,000 - $110,000
Content & Community Manager @ EasyLlama
$110,500 - $149,500
📰 Sponsored by I Hate It Here
Just clicking the ad below contributes to the newsletter at no cost to you!
The best HR advice comes from those in the trenches. That’s what this is: real-world HR insights delivered in a newsletter from Hebba Youssef, a Chief People Officer who’s been there. Practical, real strategies with a dash of humor. Because HR shouldn’t be thankless—and you shouldn’t be alone in it.
