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Hi everyone! Welcome to The CX Job Drop, a biweekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday & Thursday afternoon (ET).
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In Today’s Newsletter:
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🆕 Today’s New Roles: 50 CX, 29 CS, 61 T&S, 31 Community
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I’ve loved having Indy AI as a tool to find opportunities that are already in my network, and to find roles to add to the newsletter to share with you! It combs the posts on my LinkedIn feed to connect me directly with hiring managers who are posting roles that might not be easily found on job boards.
Job boards are dead. Your network is alive.
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Indy AI, a new feature by Contra, helps independents find career-defining opportunities through the networks they’ve already built. It connects to LinkedIn and X, then quietly surfaces warm, high-fit opportunities hiding in your extended network, including from people you didn’t even know were hiring.
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📨 Today’s Fresh Roles
Join the ElevateCX Community for live job updates throughout the week!
The following roles have been sourced from various job boards across the internet. Roles shared today are either 🆕 posted in the last 7 days, or 🔄 reposted in the last 7 days.
I’m only sharing roles that are remote or hybrid, with shared salary in the newsletter, you can see all other roles on the job board.
💌 Al Roles (33 live)
Since it’s Labor Day, and end of summer, most teams are on vacation, and the job postings have been very slow! And so follows today’s issue. Instead of breaking everything out into categories, I’ve just piled them here to save some space.
I’m hoping things pick back up next week!
Customer Support Team Manager @ Topline Pro
$110,000 - $140,000
Developer Community Manager @ Apple
$146,800 - $221,200
Strategic CSM @ Atlan
Principal CSM @ Atlassian
$144,900 - $227,950
CSM @ OneStream
$105,000 - $120,000
Client Success Manager @ Marathon Health
$80,000 - $110,000
VP Customer Success @ Harver
Senior Privacy & Data Protection Manager @ Block
$135,600 - $245,400
Sr. Director CS Strategy @ Docusign
$202,800 - $327,625
Lead CX Manager @ NiCE
CX Strategy & Operations Manager @ Kong
$109,000 - $136,000
Senior Manager, Customer Service @ Torrid
$111,582 - $124,000
Head of Customer Support @ Vetcove
$70,000 - $130,000
Care Team Lead @ Clair
$81,800
Manager of Customer Education & Support @ Benefitbay
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