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Hi everyone! Welcome to The CX Job Drop, a biweekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday & Thursday afternoon (ET).
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In Today’s Newsletter:
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📨 New In the Queue: My chat with Mercer about, everything?
🆕 Today’s New Roles: 50 CX, 29 CS, 61 T&S, 31 Community
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📨 Today’s Fresh Roles
Join the ElevateCX Community for live job updates throughout the week!
The following roles have been sourced from various job boards across the internet. Roles shared today are either 🆕 posted in the last 7 days, or 🔄 reposted in the last 7 days.
I’m only sharing roles that are remote or hybrid, with shared salary in the newsletter, you can see all other roles on the job board.
💌 Customer Experience (33 live)
🆕 Head of Customer Experience @ Parkade
$140,000 - $175,000
🆕 Customer Engagement Manager @ Monday
$82,000 - $95,000
🔄 Customer Experience Manager @ Alma
$100,000 - $125,000
🆕 Knowledge Operations Lead @ Leap
$85,000 - $95,000
🔄 CX Program Manager @ Alma
$100,000 - $125,000
🔄 CX Quality Manager @ Alma
$110,000 - $135,000
🤝 Customer Success (21 live)
🔄 Enterprise CSM @ Five9
$81,200 - $157,400
🔄 Sr. Enterprise CSM @ Bonterra
$75,000 - $150,000
🆕 CSM @ Cleo
$75,000 - $100,00
🆕 Sr. CSM @ Ontra
$96,800 - $135,200
🆕 Director, Customer Success @ Firstup
$70,000 - $113,000
🦺 Trust & Safety (58 live)
🔄 Lead, Advanced Analystics, T&S @ Airbnb
$157,000 - $185,000
🔄 Trust & Safety Incident Ops Specialist @ Thumbtack
$23.22 - $30.04/hr
🔄 Strategy & Operations Lead T&S @ Pinterest
$118,543 - $244,059
🔄 T&S Incident Operations Specialist @ Shippo
$23.33 - $35.34
🫂 Community Management (14 live)
🔄 Sr. Director, Community Development @ Scopely
$165,000 - $230,000
🆕 Community & Social Media Lead @ Diffit
$80,000 - $120,000
🆕 UK Community & Influencer Manager @ Bubble
£40,000 - £50,000
🆕 Sr. Customer Advocacy & Community Manager @ Honeycomb.io
$190,000 - $220,000
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