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Hi everyone! Welcome to The CX Job Drop, a biweekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday & Thursday afternoon (ET).
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In Today’s Newsletter:
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📨 New In the Queue: My chat with Mercer about, everything?
🆕 Today’s New Roles: 50 CX, 29 CS, 61 T&S, 31 Community
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📨 In the Queue w/ Mercer Smith!
Sharing this episode of In the Queue 📨 again, because it felt like an important conversation about the state of our work. Mercer and I talk a lot about how Ai is impacting our work and just interacting as humans.
Subscribe to In the Queue, and checkout our entire conversation here!
📨 Today’s Fresh Roles
Join the ElevateCX Community for live job updates throughout the week!
The following roles have been sourced from various job boards across the internet. Roles shared today are either 🆕 posted in the last 7 days, or 🔄 reposted in the last 7 days.
I’m only sharing roles that are remote or hybrid, with shared salary in the newsletter, you can see all other roles on the job board.
💌 Customer Experience (45 live)
🆕 Member Services Manager @ Vida
$65,000 - $70,000
🆕 Senior Manager, Client Services @ Procurify
$112,000 - $140,000
🔄 Head of Customer Service @ Misen
$135,000 - $155,000
🆕 Supervisor CX @ Instacart
$77,000 - $103,000
🔄 Director of CX @ CareScout
$170,000 - $240,000
🤝 Customer Success (38 live)
🆕 Scaled CSM @ posh
$100,000 - $120,000
🆕 Senior CSM @ Treasure Data
$150,000 - $160,000
🆕 Strategic CSM @ AppFolio
$114,000 - $143,000
🆕 CSM @ FedGroup
$64,000 - $68,000
🔄 Enterprise CSM @ Scout Global
$130,000 - $160,000
🆕 CSM @ SomethingNew LLC
$115,000 - $130,000
🦺 Trust & Safety (61 live)
🔄 Integrity Operations Manager @ Bumble Inc
$89,000 - $93,000
🆕 Sr. Product Manager, Content Compliance @ Pinterest
$138,380 - $284,900
🆕 Enforcement Appeals @ Bumble Inc
$70,000 - $73,000
🆕 Risk Decision Data Analyst @ Eventbrite
$74,300 - $133,800
🔄 Integrity Operations Manager, Scaled Abuse @ Bumble Inc
$128,000 - $130,000
🆕 Senior Manager, Risk Fraud @ Shippo
$149,000 -$202,000
🫂 Community Management (31 live)
🔄 Community Engagement Manager @ Oracle
$87,000 - $178,000
🆕 Sr. Director, Community Development @ Scopely
$165,000 - $230,000
🔄 Community & Partnerships Lead @ Warrant
$50,000. - $55,000
🔄 Senior Manager, Community Programs @ Zendesk
$134,000 - $202,000
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