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Hi everyone! Welcome to The CX Job Drop, a biweekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday & Thursday afternoon (ET).
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In Today’s Newsletter:
📢 Today’s Sponsor: Indy AI (click the ad to support the newsletter!)
🆕 Today’s New Roles: 56 CX, 23 CS, 52 T&S, 24 Community
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📨 Today’s Fresh Roles
Join the ElevateCX Community for live job updates throughout the week!
The following roles have been sourced from various job boards across the internet, excluding any AI aggregation sites like Swooped or Lensa. Roles shared today are either 🆕 posted in the last 7 days, or 🔄 reposted in the last 7 days.
I’m only sharing roles that are remote or hybrid, with shared salary in the newsletter, you can see all other roles on the job board.
💌 Customer Experience (56 live)
🔄 Customer Operations Director @ BetMGM
$137,200 - $180,075
🔄 Customer Experience Lead @ Whatnot
$90,000 - $100,000
🆕 Customer Service Rep @ American Fire Supply
$55,000
🔄 Manager, Customer Experience @ Fanatics
$107,000 - $160,000
🤝 Customer Success (23 live)
🆕 Majors Customer Success Manager @ Five9
$140,000 - $161,000
🔄 CSM III SMB @ Wrapbook
$74,000 - $119,000
🔄 CSM III Mid-Market @ Wrapbook
$74,000 - $119,000
🆕 Senior CSM @ Posit
$109,600 - $144,650
🆕 CSM, Enterprise @ Abnormal
$119,000 - $140,000
🆕 Head of Customer Success @ Arkatechture
$110,000 - $150,000
🦺 Trust & Safety (52 live)
🔄 Fraud Operations Specialist @ Ramp
$72,000 - $147,000
🔄 Fraud Risk Associate @ Ramp
$92,100 - $165,500
🔄 Risk Operations Lead @ Ramp
$112,000 - $208,400
🆕 Associate Director, Compliance @ Group1001
$105,000 - $135,000
🆕 Manager, Dispute Ops @ Super
$88,000 - $163,000 CAD
🫂 Community Management (24 live)
🆕 Community Lead @ Brisk Teaching
$120,000 - $155,000
🆕 Community Associate @ VC Lab
$45,000 - $65,000
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