
Hi everyone! Welcome to Professional Helpers, a weekly listing of CX jobs in support, trust and safety, success, and more, scoured from the corners of the internet and presented to you every Monday afternoon.
In This Week’s Newsletter:
🔢 A slew of jobs
☎ Project Phone Screen
📢 This Week’s Sponsor: SelectSoftware Reviews
So you may have noticed that there have been a slimmer selection of job listings the last few posts. I’m doing my best to weed out things that have been reposted for months and that has eliminated a LOT of roles, which sucks for so many reasons. I’ve also completely cut out anything from Swooped and any other sketchy sites that feel similar.
Thanks again to everyone for being so supportive of this passion project! Readers like you make this newsletter possible 💌 If you’d like to help this newsletter remain sustainable, you can:
An Upgrade to your subscription to the Supporter level.
Making a one-time or ongoing contribution.
Share the newsletter with folks who are looking for support ops roles or hiring for them!
Warmly,
Ashley
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Jobs This Week
New Jobs
Scopely - Director of Community - $139-$205k
Spring Health - Senior Customer Support Specialist - $86-$106k
Branch - Senior Enablement Manager, CX - $145-$180k
Benepass - Sr. Manager, Customer Operations - $140-$170k
Forma - Customer Success Manager
JustWorks - Customer Onboarding Manager
View all jobs here! Join the ElevateCX Community for live job updates throughout the week.!
Phone Screen: A New Project
Thank you to everyone who reached out about participating! If you’re interested and haven’t reached out to me already, you can fill out this form, and I’ll reach out as I’m ready to schedule convos!
As a reminder, the goal is to put together a highlight series, interviewing folks who are looking for work and providing you with a short intro video to pair with your resume. The goal is to focus on folks who are unemployed, so that’s who I’ll be starting with.
Newsletter Recs
Check out some more newsletters highlighting supportlandia, remote jobs, and entrepreneurial or job-hunting resources!
Remote Source: The leading source of content for tens of thousands of remote workers: open jobs, relevant news, must-have products, impactful trends, management advice, and more. Work Remote, Live Free.
The Female Maverick: From Corporate Ladder to Female Entrepreneur: Unfiltered Wisdom on How to Start a Business as a Woman.