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Hi everyone! Welcome to Professional Helpers CX Job Drop, a biweekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday & Thursday afternoon.
In This Week’s Newsletter:
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🫂 Today’s Roles
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Monday Fresh Roles
Join the ElevateCX Community for live job updates throughout the week!
🟢 = New (live within the last 7 days)
🟡 = Reposted (has been live previously, but has been reposted)
🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)
🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!
Customer Experience (63 live)
🟢 Bazaarvoice - Head of Global Customer Support - $200,000 - $270,000
🟢 Metropolis Technology - Director, Customer Experience Strategy & Transformation
🟢 Johnson Control - Director, Customer Experience - $170,000 - $190,000
🟡 Level Access - Senior Director of Customer Experience Operations
🟢 Faye - Head of Customer Experience
🟢 Frontier Airlines - Sr. Director/Director Customer Experience - $151,824 - $201,520
🟡 Onfleet - Head of Customer Experience and Strategy - $150,000 - $170,000
Customer Success (26 live)
🟡 Fleetio - Manager, Customer Onboarding
🟢 Lima - Customer Success Manager - $70,000 - $80,000
🟢 Hootsuite - Senior Enterprise Customer Success Manager - $90,000
🟢 OutSystems - Senior Customer Success Manager
🟢 TalkDesk - Strategic Customer Success Manager
🟢 Imagine Learning - Customer Success Manager (CA) - $64,700 - $72,000
🟢 Five9 - Associate Customer Success Manager - $55,700 - $129,400
🟢 ExtraHop - Senior Customer Success Manager (NY/NJ) - $165,000 - $175,000
🟢 GE HealthCare - Sr. Customer Success Manager, Digital Success Management - $112,000 - $168,000
🟢 Pluralsight - Senior Customer Success manager - $144,000 - $160,000
🟢 Five9 - Enterprise Customer Success Manager - $81,200 - $157,400
🟢 Nabla - Enterprise Customer Success Manager
Trust & Safety (72 live)
🟢 TikTok - Model Policy Lead, Video Policy - $147,000 - $270,000
🟢 YouTube - Policy Enforcement Manager, harassment, YouTube - $110,000 - $157,000
🟢 Meta - Safety Policy Manager, Youth Well-Being - $183,000 - $253,000
🟢 Mercury - Risk User Experience Manager - $108,500 - $150,7000
🟢 Scribd - Senior Technical Program Manager, Content - $124,500 - $194,000
🟢 Kroll - General Analyst Trust & Safety
🟢 Google - Program Manager, Technical Risk Management
🟢 TripAdvisor - Fraud Team Manager
Community Management (34 live)
Stride - Community manager, Social Media - $57,519 - $81,338
Creative Dock Group - Creator Partnerships & Community Lead
The Alliance - Associate Community Manager - £25,500 - £29,000
PetLab Co. - Creator Outreach & Community Coordinator
Girls Write Now - Community Manager, Engagement & Experience - $80,000 - $90,000
Fragment Studio - Discord Community Manager, Music Industry
The Quality Edit - Social Media & Community Manager
Flo Health - Content & Community Executive
British Interactive Media Association - Community Coordinator
Advanced Systems Group - Program Manager, Communities - $145,000 - $160,000
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