
Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.
In This Week’s Newsletter:
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🫂 Today’s Roles
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Monday Fresh Roles
🟢 = New (live within the last 7 days)
🟡 = Reposted (has been live previously, but has been reposted)
🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)
🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!
Customer Experience (64 live)
🟡 Axion Ray - Director, Customer Operations - $180,000 - $210,000
🟡 Quince - Manager, US Customer Service
🟡 Bilt - Director, Support Operations - $120,000 - $140,000
🟡 Level Access - Senior Director of Customer Experience Operations
🟢 Empower - Director of Customer Excellence
🟢 Empower - Manager, Customer Billing Operations
🟡 Ironclad - Director, Customer Experience Operations - $200,000 - $230,000
Customer Success (48 live)
🟡 Vercel - Customer Success Manager, East - $130,000 - $179,000
🟡 Vercel - Customer Success Manager, West - $130,000 - $179,000
🟡 Vercel - Senior Customer Success Manager - $165,000 - $240,000
🟢 HeyDonto AI API - Customer Success Manager - $80,000 - $120,000
🟡 Sigma - Enterprise Customer Success Manager - $132,000 - $165,000
🟡 Cycode - Technical Customer Success Manager
🟡 Abnormal AI - Customer Success Manager, Enterprise Fed/SLED - $119,000 - $143,000
🟢 LTV ai - Head of Customer Success
🟢 Remarkable AI - Customer Success Manager
Trust & Safety (69 live)
🟡 TikTok - Communications Associate, Trust & Safety - $37-$77/hr
Community Management (48 live)
🟡 Active Stream - Community and Content Lead - $55,000 - $70,000
🟢 Ackley Brands - Community Marketing Manager
🟡 Techstars - Startup Community Program Manager - $50,000 - $70,000
🟢 Rho - Head of Community GTM - $180,000 - $225,000
🟡 Artisan Council - Community Manager - $60,000 - $70,000
🟡 Vox Media - Community Editor
🟢 Pro Coffee Gear - Community Manager
🟢 Circle - Community Operations Coordinator - $80,000 - $85,000
Newsletter Recommendations
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