Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.
In This Week’s Newsletter:
☎ First Episode of Phone Screen
🫂 Today’s Roles
💌 Newsletter Recommendations
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Ashley, Your Professional Helper 💌
Monday Fresh Roles
🟢 = New (live within the last 7 days)
🟡 = Reposted (has been live previously, but has been reposted)
🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)
🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!
Customer Experience (67 live)
🟢 Stepful - Lead, Support Operations - $160,000 - $100,000
🟡 Whatnot - Customer Experience Team Lead - $90,000 - $100,000
🟡 Northwell Health - Director, Patient & Customer Experience - $98,000 - $170,100
🟢 Lattice - Senior Director, Customer Strategy & Programs - $192,150 - $240,000
🟢 CSG - Manager of Customer Delivery - $78, 576.21 - $125,721
Customer Success (65 live)
🟢 Airbills - Customer Success Manager - $70,000 - $95,000
🟡 Imagine Learning - Customer Success Manager - $64,700 - $72,000
🟢 Kyriba - Strategic Customer Success Manager - $122,240 - $168,200
🟢 Dataiku - Strategic Customer Success Manager, Americas - $145,000 - $165,000
🟡 Vercel - Customer Success Manager, West - $130,000 - $179,000
🟢 Fullstory - Principal Customer Success Manager - $110,000 - $130,000
🟢 QA Wolf - Customer Success Manager - $100,000 - $140,000
Trust & Safety (65 live)
🟢 Airbnb - Lead Advanced Analytics, Trust & Safety - $157,000 - $185,000
🟡 Current - Senior Manager, Risk Strategy - $180,000 - $250,000
🟡 Current - Senior Manager, User Risk - $180,000 - $250,000
Community Management (47 live)
🟢 Custom Ink - Organic Social & Community Manager - $87,000 - $110,000
🟢 Brainrider - Global Community Manager - $35-$40/hr
Newsletter Recommendations
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