Hi everyone! Welcome to Professional Helpers Weekly Job Drop, a weekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday afternoon.
In This Week’s Newsletter:
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🫂 Today’s Roles
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Monday Fresh Roles
164 Live Jobs, 35 Customer Experience, 27 Customer Success, 53 Trust & Safety, 25 Community
View all jobs here! Join the ElevateCX Community for live job updates throughout the week!
🟢 = New (live within the last 7 days)
🟡 = Reposted (has been live previously, but has been reposted)
🟣 = Swooped Flag (I had to navigate through Swooped or another AI job aggregating site to find the details, unsure how long it’s been posted)
🔵 = Community Submission - Someone in the CX community has submitted this role for sharing!
Customer Experience (35 live)
🟡 Benepass - Director, Customer Experience - $150,000 - $180,000
🟡 Empower - Head of Customer Support and Operations - $225,000 - $250,000
🟡 Braze - Director, Support Engagement Lead - $169,500 - $195,000
🟢 Cresta - Head of Customer Support - $150,000 - $200,000
🟢 Omada Health - Team Lead, Client Services - $104,900 - $137,100
🟢 Aircall - Customer Support Manager - not listed
🟢 Fleetio - Director of Customer Support - not listed
🟢 UZIO Technology Inc - VP Customer Service & Client Onboarding - not listed
🟢 Flex Moving & Storage - VP of Customer Service - not listed
Customer Success (27 live)
🟡 DemandBridge - Customer Success Manager - not listed
🟡 Arc Exclusive - Customer Success Manager - $60,000 - $90,000
🟡 Skydio - Customer Success Manager, Dept of Transportation - not listed
🟡 Atlan - Strategic Customer Success Manager - not listed
🟡 Connecteam - Customer Success Manager - $90,000 - $100,000
🟢 DigitalOcean - Senior Customer Onboarding Manager - $96,000 - $120,000
🟢 TigerData - Customer Success Manager - not listed
🟢 AbnormalAI - Senior Customer Success Manager, Enterprise (NY) - $139,000 - $164,000
🟢 Strategic Solutions Partners - Hotel Client Success Manager (PT) - not listed
🟢 Sigma - Enterprise Customer Success Manager - $132,000 - $165,000
Trust & Safety (53 live)
🟢 Roblox - Manager, Special Investigations - $198,830 - $239,050
🟢 TikTok - Public Policy Manager, US Partnerships - $113,271 - $239,400
🟢 Google - Product Policy Specialist, Generative AI - $159,000 - $236,000
🟢 DoorDash - Senior Manager, Strategy & Operations, T&S - $170,000 - $250,000
🟢 Passes - Trust & Safety Program Manager - not listed
🟢 Airbnb - Trust Investigation Lead - $100,000 - $115,000
🟢 The Game Company - Trust & Safety Lead, Player Support - $80,000 - $110,000
🟢 Trip Advisor - Lead Content Moderation Specialist - not listed
🟢 Yelp - Lead Product Manager, T&S (Canada) - $124,000 - $269,000
🟢 Nextdoor - Community Moderation Manager - $125,000 - $150,000
🟢 Roblox - Regulatory Compliance Product Manager, Transparency Reporting - $224,510 - $275,030
🟢 Snap Inc - Trust & Safety Specialist - $69,000 - $121,000
Community Management (25 live)
🟢 TikTok - Creator Community Program Manager - $88,000 - $135,000
🟢 OpenAI - Head of Pro Subscriber Community - $240,000
🟢 Ataccama - Community Manager - not listed
🟢 Auggie - Community & Operations Manager - $60,000 - $90,000
🟢 dbt Labs - Senior Community Program Operations Manager - $160,000 - $210,000
🟢 Greenpark - Community Manager (US, contract) - not listed
🟢 Modular - AI Developer Community Coordinator - $106,000 - $160,000
🟢 Morningstar - Manager of Community Impact & Giving - $98,208 - $176,792
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