Hi everyone! Welcome to Professional Helpers - a weekly listing of CX jobs, events, and news, scoured from the corners of the internet, presented to you every Monday afternoon.
In This Week’s Newsletter:
📈 80 jobs total!
🤩 32 Customer Success Roles
🔎 Justworks is hiring several Success Managers!
💻 3 Upcoming Webinars
THIS WEEK’S ROLES
Customer Experience
Billtrust - VP, Customer Support - $200-$280k
Coinbase - Voice of the Customer Programs - $195-$230k
Wrapbook - Senior Director, Operations - $164-$263.8k
AirBnb - Senior Program Manager, Community Support - $150-$191.5k
Customer Success
Harvey - Customer Success Leader - $200-$250k
Human - VP, Customer Success and Technical Operations - $180-$210k
Herald - Enterprise Customer Success Manager - $150-$170k
Abridge - Partner Success Director - $150-$170k
Trust & Safety
TikTok - Policy Manager, Cross Issue & Product, Trust & Safety - $177,333-$217,022
Runway - Trust & Safety Lead - $170-$215k
Coinbase - Investigator, Trust & Safety - $131,325-$154,500
Amazon- Sr. Program Manager, Prime Video Trust & Safety - $109-$185k
Community Management
Startup Island TAIWAN - Community Program Manager - $140-$155k
Airtable - Scaled Program Manager, Community - $132-$199k
Circle - Senior Community Marketing Specialist - $122.5-$$162.5k
Datadog - Community Manager - $121-$145k
User Research
Cash App - Senior Quantitative User Experience Researcher, Support Quality & Trust - $153-$270k
Insulet Corporation - Senior UX Researcher - $112.4-$168,950
Fidelity - Senior or Principal UX Researcher - $102-$125k
Axelon - UX Researcher - $100-$122k
THIS WEEK AROUND THE WEB
Read
🎓 The Power of Customer Education in Increasing Technology’s Value - Cultivate CX
Listen
✅ The Four Pillars of Digital Customer Success - The Digital CX Podcast
📱 Rountable: In-App Onboarding - August 28
📈 Metrics that Matter Summit - Sept 12
