Hi everyone! Welcome to Professional Helpers - a weekly listing of CX jobs, events, and news, scoured from the corners of the internet, presented to you every Monday afternoon.
Starting this week, you may notice the newsletter may contain sponsored ads. This will help keep Professional Helpers running regularly! I aim to keep the ads as relevant to this community as possible and out of the way of the information you came here for.
This week’s Sponsor is Remote Source - you can read more about them at the end of the newsletter 💝
In This Week’s Newsletter:
📈 76 jobs this week!
😎 23 of those are Customer Success Roles
🔎 Meta’s looking for a gaggle of UX Researchers
🤖 More OpenAI roles
💰 Sponsor: Remote Source
THIS WEEK’S ROLES
Customer Experience
OpenAI - User Operations Generalist - $180-$235k
Chewy - Director of Pharmacy Customer Service - $149-$245k
Intercom - Customer Solutions Operations Manager - $132-$153k
Rockstar Games - Director, Live Agent Delivery - $120-$162k
Customer Success
OpenAI - Customer Success Manager, Enterprise - $240k
FloQast - VP Customer Success - $240-$300k
Atlassian - Senior Program Manager, Customer Programs - $142-$229k
Notion - Mid-Market Customer Success Manager - $140-$170k
Trust & Safety
OpenAI - Child Safety Enforcement Specialist - $220k
Worldcoin - Trust & Safety Program Manager - $200-$230k
Niantic - Senior Manager, Trust & Safety - $184.5-$$205k
Match Group - Sr. Policy Manager, Trust & Safety - $141-$151k
Community Management
HeyGen - Customer Community Manager - $150-$175k
X - Social & Community Manager - $142-$200k
Zynga - Lead Community Manager (Core Games) - $127-$177k
Condé Nast - Community Manager (Vogue) - $92-$100k
User Research
Goldman Sachs - VP UX Research, Asset & Wealth Management - $150-$250k
CapitalOne - UX Researcher, Manager - $163.3-$186.4k
Meta - UX Researcher, Mixed Methods - $163-$226k
Google - Senior UX Researcher, Google Lab - $142-$211k
THIS WEEK AROUND THE WEB
Read
💻 Top 10 Countries Hiring Freelancers in 2024, Forbes.
🧑🤝🧑 The Community Industry Trends Report from CMX, a community for community professionals.
🦄 2024’s Unicorn Startups So Far - Tech Crunch
Listen
Attend
🧑🏫 Masterclass by ElevateCX - Resume Building to Accelerate Your Job Search w/ Keren Boiman of Bullseye - August 16th
This week’s sponsor…
The leading source of content for tens of thousands of remote workers: open jobs, relevant news, must-have products, impactful trends, management advice, and more. Work Remote, Live Free.
Sponsored
Remote Source
The leading source of remote jobs and weekly news for 50,000+ remote workers. Plus: home office gadgets, digital nomad tips, career advice, and more. Work Remote, Live Free!
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