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Hi everyone! Welcome to The CX Job Drop, a biweekly listing of CX jobs across support, trust and safety, success, and more, scoured from the corners of the internet and (usually) presented to you on Monday & Thursday afternoon (ET).
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In Today’s Newsletter:
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🆕 Today’s New Roles: 75 CX, 33 CS, 80 T&S, 44 Community
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📨 Today’s Fresh Roles
Join the ElevateCX Community for live job updates throughout the week!
The following roles have been sourced from various job boards across the internet, excluding any AI aggregation sites like Swooped or Lensa. Roles shared today are either 🆕 posted in the last 7 days, or 🔄 reposted in the last 7 days.
I’m only sharing roles that are remote or hybrid, with shared salary in the newsletter, you can see all other roles on the job board.
If you’re a hiring manager and have a role to share, drop it here!
💌 Customer Experience (75 live)
🆕 Member Services Supervisor @ PS
$31 - $33/hr
🆕 Member Services Manager @ Instructure
$62,000
🆕 Director, Customer Support @ Human Interest
$130,000 - $150,000
🆕 CX Leader @ MGMA
$137,000 - $180,000
🆕 Customer Benefits Support Manager @ Justworks
$122,000 - $134,000
🆕 AI & Automation Specialist @ Ipsy
$70,000 - $80,000
🤝 Customer Success (33 live)
🆕 Customer Onboarding Manager @ R1
$70,921 - $114,234
🆕 Director, Customer Success, Onboarding & Adoption @ Zendesk
$209,000 - $313,000
🆕 VP Strategic Customer Success @ First Advantage
$175,000 - $200,000
🆕 Lead Customer Success Enablement Manager @ Sophos
$126,000 - $210,000
🆕 Director, Customer Success, Acute & Payer @ PointClickCare
$162,000 - $180,000
🦺 Trust & Safety (80 live)
🆕 Associate Policy Specialist @ Spotify
$61,051 - $87,215
🆕 Senior Manager, Risk Strategy @ Current
$180,000 - $250,000
🆕 Director, Governance & Risk @ Capital One
$263,000 - $328,000
🆕 Senior Data Scientist, Trust & Safety @ Etsy
$140,000 - $182,000
🆕 Senior Account Supervisor, Crisis & Risk @ Edelman
$94,500 - $115,000
🫂 Community Management (44 live)
🆕 Community Operations Specialist @ ESRI
$69,680 - $92,560
🆕 Sr. Community Manager @ Kaseya
$115,000
🆕 Community Operations Manager @ Dinosaur Polo Club
$90,000 - $110,000
🆕 Senior Social Media & Community Manager @ Hey Jane
$80,000 - $100,000
🆕 Global Startup Community Manager @ Nebius
$150,000 - $175,000
🆕 Community Manager @ Mural
$87,000 - $125,000
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