Hi! I’m Ashley. Professional Helpers is my platform for connecting job-seeking helpers with open roles in their preferred fields, and helping growth-stage companies better operationalize their support functions.

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Jobs Newsletter

I share jobs in support, success, trust & safety, community and more, every Monday & Thursday afternoon.

Communities for CX Professionals

Essential Newsletters, Blogs, Podcasts & Communities for Customer Experience Professionals

Online Courses & Certifications

Essential Newsletters, Blogs, Podcasts & Communities for Customer Experience Professionals

Top Remote & Tech Job Boards - Find Your Next Role

Discover leading job boards for remote, tech, trust & safety, and specialized roles. Your ultimate guide to finding the perfect career opportunity online.

Job Resources

Find resources to help your job hunt or to boost your career.

Customer Experience Consulting

AI & Automation for CX

Think you’re ready to implement ai tools in your customer support organization? I’ll help you audit and implement.

Voice of the Customer

Stop guessing, and start listening. I can help you build or repair a Voice of the Customer program to drive real results.

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Coaching & Mentoring

Equip your CX team with the knowledge and skills they need to excel through customized coaching and mentoring programs.

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Frequently Asked Questions

How often will I receive new issues?

I send out a fresh issue every Monday & Thursday. Expect curated roles in customer support, success, trust & safety, community management and more.

Can I share this newsletter with colleagues and friends?

Yes! CX orgs are often the first touched by layoffs, that’s why I started this newsletter. Pay it forward and share with someone who could use direct links to curated roles.

What if I have feedback or suggestions?

Just hit “reply” to any issue. I’m eager to improve and ready to dig into areas that align with your search! your feedback can shape what jobs I include.